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  To keep the process simple for the landlord, we take all the pain and worry away - the landlord will not even have to meet the prospective tenant if he does not want to. Below is an outline of how we can assist you in making life easier. Of course if you have any particular requirements, we can tweak things in a way that will simplify the process. You have to remember that we are in a rental market with seven times more property available to tenants than ever before. Staging and making the most of the home's best attributes is the key to successful renting. We can advise on how to show the property to its best advantage and get one or more steps ahead of the competition. (We offer some tips on how to make your property the best on the street at the end of this page!)

Generally, we would offer the following:

  • We will visit the premises, carry out a lengthy interview to establish your requirements.
  • Wide lens photography is employed to show the property at its most attractive - people buy images! It's all about marketing these days with so much competition.
  • Free inter-active virtual tour of the premises!!!!
  • Staging of master bedroom and main sitting room can be arranged for a small additional fee. This may be beneficial to a landlord who does not have the time or resources to properly stage his property for this highly competitive market.
  • Web advertising on the My, Daft,, and other related websites
  • All enquiries will be handled by ourselves
  • All viewings will be organised by ourselves
  • You will receive a customer care call after every viewing to give you an update on the level of interest etc.
  • We will qualify all potential tenants and will look for and secure relevant references. We will keep these on file. These references will be from a previous landlord (if applicable) and/or bank references and employers references.
  • We also record PPS numbers and we request copies of passports/driving licenses as proof of identity.
  • We collect one months rent in advance as well as a security/damage deposit.
  • We prepare the leasing agreement and include any special conditions that you may request.
  • We will organise to get the direct debit mandate order and all the relevant direct debit mandate details signed and sent to the landlord as well as a copy sent to the tenant.
  • We will contact the ESB and Bord Gais (if applicable) and give them the new meter readings as well as the new tenants name and new address in order to expedite a change in account details.
  • We will qualify all suitable tenants using our wide experience, and will check all relevant documentation pertaining to that tenant. The final decision is up to the landlord with regard to tenant selection after discussion with us.
  • We will advise or help in completing the PRTB registration if required.
  • We will take deposits of one months rent in advance and one month's rent as security deposit
  • We will deposit the monies into your bank account


Depending on the size, number of rooms, and layout of the property, furnished properties require a cooker, fridge, washing machine, cutlery, crockery, saucepans, living room suite, dining table and chairs, beds, wardrobes, vacuum cleaner and ironing board. Carpets, curtains and light fittings are standard. Bed linen, duvets, are not normally provided unless negotiated with the tenant (usually required for corporate lettings). Where there are gardens, a lawnmower and other garden implements should be provided. It should be noted that most tenants will just cut the grass. Please note that the tenants are not always very good at keeping the grass cut. We would professionally recommend getting an outside source to maintain the gardens. Items like televisions, CD and DVD players do not generally form part of a standard furnishing, but where they do, tenants are still responsible for their TV licences.

Properties should be thoroughly cleaned and painted if possible between each tenancy. We have found that tenants will respect a property more if it is presented in a respectful and professional manner. Very good presentation of the property will assist in the immediate letting. Pictures, mirrors and in some cases, flowers, all give a good first impression to the prospective tenant. Do not leave repairs unfinished, as tenants are wary of landlords' promises to carry out repairs.

Please provide us with as much information as possible regarding the property, which will assist in the letting e.g. availability of parking, security, amenities in the area, transport details, etc.

An inventory of all items in the property should be included in the lease agreement. Where the property is not managed, the landlord should provide an inventory to be included in the lease. This is very important when the tenant is vacating the property.

Management of your property

If you engage us to manage your property, we will provide the following services:-


Point of Contact: Management Team

Yvonne Mullaney Executive Sales and Lettings acts as the point of contact for your Tenant and are available 24 hours a day should an emergency occur. A dedicated Property Manager will be assigned to manage your property/properties and you will be informed of any breaches of covenant brought to our attention.


We will organise and liaise between contractors for you and your Tenant, ensuring that maintenance works are carried out in an efficient and cost effective manner using our contact database of approved contractors

Our Property Manager will schedule periodic routine inspection checks of the property. A full inspection is also carried out at the end of any tenancy prior to the return of the security deposit.

To summarise, we:

  • will be the first point of contact for the Tenant
  • will be available to take calls from the Tenant on a 24 hours basis in case of an emergency
  • will attend to any regular maintenance of the property
  • will advise the Landlord of any breakdowns of white goods, cookers etc.
  • will purchase and replace any items on behalf of the Landlord.
  • will make regular inspection checks on the property to ensure that the property is being adequately maintained
  • will inform the Landlord immediately of any major problems in connection with the overall condition of the property
  • will at all times deal directly with the Tenant on the Landlord's behalf.

We are very aware that your house/investment is probably your biggest asset and we will take every care to ensure that your tenants treat your property with the care and attention that it deserves. We operate our management services on a 24 hour basis, so there is never an eventuality that a tenant has an unresolved problem or an anxiety that the work will not be undertaken. We pledge that we will be available if and when needed, day and night.

Yvonne Mullaney - Executive Sales & Lettings, 3rd Floor, Dockgate House, Galway City Centre
Tel.: 091 865 987 Mob.: 086 226 1018 Email: | PSRA Licence Number 002034 | Sitemap